B2B customers expect rich buying experiences. Increase conversion rates with dynamic buying journeys tailored to your unique product selection.
Offer your clients faster fulfillment, easier repeat purchasing and online self-service capabilities.
Create reports for immediate insights into every aspect of your business.
Respond to business requests and save time with automated workflows that improve company efficiencies and reduce wasted manpower.
Mid-Market solutions include Ongoing Enhancements, Performance Testing, 24/7 Application Support, Analytics, CRO, Roadmaps and QBRs.
Enterprise level Support with Dedicated Ecommerce Specialists, Quarterly Usability Studies, SEO Roadmaps, Third-Party Code Reviews, ADA Compliance, Security Reviews and Code Assessments.
B2B businesses rely on careful integration of their ecommerce tools to provide a memorable buyer experience and simplify the systems needed to power business growth. Seamless communication between all systems is key to smooth operations on both the front- and back-end of your site.
When it comes to your B2B ecommerce development, Guidance focuses heavily on building strong API integrations so you can maximize efficiency, gather core data, and meet your goals. We help you tie all of the following systems together so you can focus on fulfilling your client’s needs.
Jen Maas, Aspen Medical
Jeremy Martin, Farmer Boy
We believe each brand deserves tailored solutions. Guidance strives to understand your business goals, recognize the context of a given industry and recommend the best solution for supporting omnichannel B2B ecommerce strategies. With over 25 years of experience, the knowledge and expertise we bring to our clients is invaluable. Our implementations are based on proven technologies, such as Magento, BigCommerce, Episerver (Optimizely) and Shopify Plus. Technology is at the core of everything we do. After all, we've been creating successful ecommerce experiences since the late 1990s. Our developers are top-notch and our integration expertise includes order management systems, warehouse management systems, ERP/financial back-ends, customer service solutions and much more.
We offer comprehensive solutions to meet your growing business needs. Some of these services include:
Comparison Engine Feeds
Content Delivery Networks
Content Management Systems
Customer Reviews and Recommendation Feeds
Email/Search Engine Marketing Software
Live Chat/Click to Call Providers
Order Management/ERP Systems
Performance Monitoring & Load Testing
Rich Internet Application Technology
Security Certification Applications
Site Search Products
Web Analytics Software
Guidance offers solutions as unique as your brand’s products and services. We've spent more than two decades managing complex system integrations for our B2B clients. As a result, we're fluent in both the nuances and requirements of OMS, ERP and CRM systems.We understand the challenges that our B2B customers face on a daily basis. We also know that not all IT infrastructures are built equally or are able to accommodate change. Guidance tackles these issues head-on, with strategic vision and results. Our team of ecommerce experts has integrated with over 100 vendors, platforms and technologies to provide real-time, bi-directional feeds to 3rd party solutions and legacy applications.
Just like a B2C transaction, your clients want to purchase easily and efficiently. With B2B ecommerce that includes a platform and multiple third party solutions, you ensure your clients have up-to-date product information, 24/7 order capabilities and a seamless user experience. Custom B2B solutions allow your business to implement flexible, robust and scalable growth strategies that amplify your business processes and integrate with new and existing systems infrastructure. A fully integrated custom ecommerce ecosystem requires connections to internal and external systems such as an ERP, CMS, CRM, OMS & ESP to deliver significant improvements to your bottom line.