SAP HYBRIS

SAP hybris is an eCommerce solution for enterprise retailers who want to streamline operations and reach customers across multiple touch-points. SAP hybris' Omni-channel commerce solution helps merchants target and engage customers better, wherever they are. As the world of commerce continues to rapidly evolve, it is critical to give customers a consistent and meaningful commerce experience - across every channel, every time.

• Powerful Omni-channel capabilities
• B2C and B2B-specific features
• Multi-national commerce options
• Proven experience with high-transaction sites

eCommerce software spending
IS expected to double* in the next few years.

Guidancecan help you choose the right platform for your specific business needs.

Features

Omni-channel

Need to launch ASAP?

SAP hybris has a Commerce Accelerator option that delivers an Omni-channel experience in as little as four months.

SAP hybris supports efficiency by putting all consumer touch-points on one platform. It also helps you create targeted, relevant experiences with every interaction.

• Online
• Mobile
• Point-of-sale
• Call center
• Social media
• Print and more

If you’re expanding internationally, hybris can provide a lower-cost way to enter new markets. You can run multiple sites and customer service for different countries from the same platform as well.

B2B

Did You Know...

Forrester Research named SAP hybris a Leader in B2B commerce.They scored highest for strategy and market presence in a group of eight competitors.

Moving to SAP hybris supports the complex requirements needed to give buyers a fantastic B2B experience. You can also improve product margins through lower customer acquisition costs and higher conversion rates.

Development

Working with Guidance means you’ll have certified SAP hybris developers on your project from kickoff to launch. Our team members have years of experience, and they know how to apply it to the hybris platform for large-scale digital commerce success.

We use an agile process that shows you exactly what we’re building along the way. Our developers can manage highly trafficked sites with complex business requirements. They’ll deliver solid, customized solutions to meet your company’s needs.

Integrations

At Guidance, we spend a significant amount of time gathering data about integrations, business requirements and feature sets upfront. Since eCommerce is our focus, we know how to integrate:

• Order management systems
• Warehouse management systems
• ERP/financial back-ends
• Customer service tools and more

Hosting & Managed Services

Choosing Guidance as your hosting partner means 99.99% uptime and 24/7/365 support. We offer:

• Post-launch monitoring and maintenance
• Ongoing enhancements that boost profitability
• Managing and upgrading applications as needed
• Recommending and integrating software for efficiency

Guidance is an Amazon Web Services Hosting Partner, which means scaling up is quick and easy. We also have an enterprise data center for non cloud-based clients.

Creative Services

Guidance has an in-house team to manage user experience, content, visual design and creative direction. We’re particularly adept at unifying brand strategy and translating it to digital commerce.

• Detailed discovery phase
• Impeccable UX & IA design
• Copywriting & SEO
• A+ creative across all digital touch-points

Platform Training

What good is a platform if you don’t know how to use it? Don’t worry. During our engagement, we’ll teach you how to update your hybris site and maximize its features.

• Guidelines and documentation
• Detailed tutorials
• A customized curriculum tailored to your team

Why Guidance?

Guidance is a customer centric commerce service provider dedicated to growth oriented mid-market and enterprise branded manufacturers and merchants in both B2C and B2B with industry leading practices in multi-channel retail strategies, mobile, customer experiences, innovative design, and complex system integration.