Increasing Revenue & Loyalty
Guidance leads the industry in designing eCommerce solutions that increase sales conversion and promote brand and product loyalty. We host and maintain sites in the Internet Retailer’s Top 100 that drive over $500 million in online sales, annually.
Our professional services teams immerse themselves in your business to evaluate current performance, identify opportunities, define requirements, and construct award winning eCommerce solutions to jumpstart your online channel.
For over 15 years, Guidance has designed, built and hosted highly customized online solutions for retailers. Our development teams are comprised of the most seasoned technologists, information architects, graphic & interface designers, technical project managers and business leaders anywhere. Not tied to a single technology or platform, Guidance has successfully deployed solutions using a variety of software, platforms and technologies at their core.
UX & Visual Design
The success of a complex eCommerce site depends on a solid user experience. Our creative user interface and design experts work with you to understand your goals and audience needs. We create a clear and compelling brand presence that drives engagement, action and retention; most importantly, converting browsers to buyers.
Hosting & Managed Services
You’ve just been the victim of a distributed denial of service (DDoS) attack. Who will you trust to take that phone call?
Guidance hosts and provides managed services for over 85% of its clients. With 99.99% uptime, hundreds of server monitors, and predictable monthly fees, Guidance’s 24x7x365 proactive maintenance ensures the best performance possible and piece of mind, even in the Amazon cloud (using AWS).
Don’t trust your business continuity to large companies who claim to provide fanatical support at fantastical rates. Clients all over the world have trusted Guidance since 1993.
Mobile Sites & Apps
Forrester cites that "mobile commerce is expected to reach $31 billion by 2016." Will you be a part of that growth?
We've created a broad array of Apple iOS, F-commerce, Android and Blackberry apps that drive sales for leading retailers. Our expertise includes mobile interface design, iTunes App Store placement & launch and integration to ERP systems.
We also design mobile websites (HTML5) that are amazingly fast and specifically designed for specific devices. Check out http://m.footlocker.com/ on your iPhone or iPad now.
Optimization & SEO
Take your business beyond PPC paid search. Guidance’s clients leverage keyword rankings, measurable traffic growth, increased brand visibility, and collaborative campaign development.
See how Guidance can create solutions optimized for video & product recommendations, live help, targeting & testing, loyalty programs, search engine submissions, social bookmarking, website content optimization, search engine marketing (SEM), blogging and overall website promotion for Google and Yahoo.
3rd Party Integration
Guidance partners with and integrates dozens of today’s leading commerce technologies, such as MyBuys (personalization), Authorize.net (payment gateways), Endeca (SEM), Amazon (Amazon Web Services), Kana and LivePerson (live chat), CommerceHub (fulfillment), and EdgeCast (content delivery).
For almost 20 years, Guidance goes beyond website development offering real time integration with existing or new order management systems, warehouse management systems, ERP/financial back-ends, and customer service solutions.