Receptionist

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You will be the face of Guidance, greeting clients, guests and employees at the front desk.  You will coordinate all administrative aspects of the business, from office maintenance, meeting preparation, and supporting executives to ensure day-to-day operations run smoothly.  Responsibilities include:

  • Welcome and greet guests, offer coffee, tea or water, alert appropriate staff members
  • Answer phone, screen calls, route calls to appropriate people, take messages, and provide fantastic customer service
  • Reserve conference rooms using a shared Microsoft Outlook calendar
  • Manage parking lot reservations and spaces
  • Assist executive team with scheduling meetings, data entry, copying, faxing, filing, typing
  • Assist with accounting tasks, including data entry of accounts payable, invoices, deposit cash receipts, reconciling petty cash, general filing
  • Scan and file legal documents
  • Distribute incoming mail, update delivery log, prepare outgoing mail, track packages
  • Order and/or pick up food for internal events and client meetings
  • Setup and break-down meetings, prepare coffee and water for meeting rooms
  • Maintain clean and tidy kitchen and conference rooms
  • Coordinate technical setup for meetings, including Go-To-Meeting sessions, and related computer setup
  • Arrange front desk and reception area, prepare welcome signs for new hires and guests
  • Maintain inventory of office and kitchen supplies, reorder when needed
  • Schedule office repairs and maintenance when necessary

Qualifications

  • 3+ years as a receptionist
  • Positive, professional and courteous
  • Excellent communication and interpersonal skills
  • Strong Microsoft Office skills, including Word, Excel, Outlook and PowerPoint
  • Strong sense of Customer Service to internal and external clients, employees and guests
  • Excellent organization, attention to detail and follow-through
  • Outstanding problem solver and multitasker
  • Proven track record of completing projects with accurately and on time
  • Use discretion dealing with confidential and sensitive information
  • Flexible, with the willingness to adjust hours as needed

Additional Information

All applicants must be a strong fit with Guidance's core values:

  • Honesty, integrity and fairness
  • Respect for individual ability, creativity and diversity
  • Teamwork and open communication
  • Passion and commitment
  • Enjoyment of work and life

About Guidance

Guidance is a customer centric commerce service provider dedicated to growth oriented mid-market and enterprise branded manufacturers and merchants in both B2C and B2B with industry leading practices in multichannel retail strategies, mobile, customer experience, innovative design, and complex system integration. Guidance delivers award winning ecommerce solutions using Magento, Demandware, hybris, Insight, and EPiSERVER.

Since 1993, national flagship retailers and consumer branded manufacturers have relied on Guidance’s expertise to facilitate more than $5 billion in web, mobile and social commerce. Brands such as Foot Locker, Johnny Was, Robert Graham, TOMS Shoes, and others have engaged Guidance to build more than 300 world-class, omni-channel websites and apps that captivate, engage and encourage loyalty. 

Learn more at http://www.guidance.com  

Guidance is an equal opportunity employer. 

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