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Loyalty & Advocate Marketing Solutions for Magento 2

June 15, 2016

Whether you’re a leading retail brand or a manufacturer of consumer goods, have an eCommerce site or a store front, are a mid-size company or a large enterprise, Guidance partner, Social Annex helps the world’s leading brands acquire, convert, and retain customers with the only purpose-built, complete omni-channel Customer Loyalty and Social Commerce solution.   Social Annex’s product suites include Customer Loyalty, Sharing & Referrals, Contests, Login Services, User Generated Content, and Visual Commerce Programs. 

Recently, Social Annex released new Magento 2 certified extensions that will help propel your customer's path from browser to advocate:

  • Enterprise Trackable Buttons – Enables shoppers to share your brand and gain better customer engagement insights with Enterprise Trackable Buttons.
  • Enterprise Questions & Answers - Product pages won’t always have the information your customers need and want. When that happens, Enterprise Questions and Answers gives your customers the opportunity to ask anyone--from product experts to fellow consumers--questions about your products and brand and receive quick responses.
  • Enterprise Visual Commerce - Customers are taking creative and unique pictures of the products they buy and they’re sharing them across their social media networks. With Enterprise Visual Commerce, Magento clients can tap into this wealth of content and collect, curate, display, and syndicate their customers’ pictures and videos across their website and any number of their marketing campaigns.  
  • Enterprise Share & Save - Enterprise Share & Save puts the power of word of mouth marketing in an easy-to-implement package. It enables your customers to simply click on a Share & Save button any page on your website to share your brand or products with their friends and family through social media. The share shows up on their newsfeed where their friends can click to be re-directed to your website. Both the person who shared and the person who clicked receive a reward of your choice such as discounts, loyalty points, or coupons, which helps drive engagement and increase customer acquisition.
  • Enterprise Ratings & Reviews - Customers trust fellow shoppers more than they trust brands when it comes to purchasing decisions. Enterprise Ratings & Reviews enables your customers to share their experiences and opinions about a product, giving other site visitors a fresh perspective and trusted source to turn to when they have a question or want to learn more about your brand or a product.
  • Enterprise Refer a Friend - Expand your customer base organically and generate excitement around your brand with Enterprise Refer a Friend. Refer a Friend offers your customers a channel to directly share your brand and products with their friend. This one-to-one referral increases the likelihood that the referred customer will return to your website, boosting referral traffic and customer acquisition.
  • Enterprise Loyalty - Traditional loyalty programs are not as effective as they used to be. Giving customers points for purchases just isn’t enough anymore. Enterprise Loyalty offers Magento clients a whole new way to connect with customers and actually earn true loyalty by rewarding customers for engagement actions such as writing reviews, posting pictures, and referring friends.
  • Enterprise Social Login - Reduce shopping cart abandonment, increase conversion rates, and collect valuable social graph data by implementing Enterprise Social Login with 30+ social networks. 

 

If you'd like to discuss how these extenstions will help increase your revenue growth, contact us to improve your customers' experience, and reap the rewards of our Social Annex partnership.